Pacific Highway Auto Repair

A big part of the service we provide at Pacific Highway Auto Repair for our San Diego customers is education. We want you to feel confident with your service decisions. And we're always open to questions from our valued San Diego area customers. Even though we try to be proactive in our Pacific Highway Auto Repair automotive education, we sometimes get busy fixing vehicles and need a reminder. Please, just ask. We've found our San Diego customers like the service reminders. They've grown to trust that our recommendations are based on the vehicle manufactures’ published maintenance schedules and that Pacific Highway Auto Repair is not just pulling them out of the air. We know that people in San Diego live a busy life with a lot more to think about than wondering if it's time to replace the PCV valve on their vehicle. Part of our Pacific Highway Auto Repair service process is checking the vehicle manufacture's schedule to make sure we don't over ... read more

San Diego drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.If your service advisor at Pacific Highway Auto Repair uses a term you don't understand, just ask him to explain. Remember, they are the auto service experts. If they came to your place of work, they probably wouldn't understand the jargon, either. When you take your vehicle in to be serviced, make sure you understand the financial issues up front. Ask about payment policies, warranties and, of course, the cost of the work being done.It helps to understand basic services your vehicle needs. Know the difference between a quick check-up and a thorough inspection, which you are getting and which you are asking for. Understand that diagnosing a problem takes time, and time isn't free. If you have concerns ... read more